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Tony Hsieh: The Man Who Sold Happiness

Tony Hsieh: The Man Who Sold Happiness

Great Business Stories vor 9 Monaten

0:00

31:33

Hsieh sold his first company when he was just 26 years old for
$265 million. He then built Zappos into an online retailing giant
from zero revenue to $2 billion dollars and in doing so he really
did revolutionise online business by offering the type of
customer service that was unheard of back- free shipping both
ways, 365 day returns. He wrote a book that that stayed at number
1 for 27 weeks, and put $350 million dollars of his own money
into redeveloping downtown las vagas

But behind the success was a man chasing something he could never
quite catch—trying to engineer happiness, and this became an
obsession that consumed him.