Automation Unleashed: How AI Is Changing SE Forever - Mit Idir Ouhab (238)

In this episode, we sit down with Idir Ouhab, a solution
engineering leader at n8n, to dive deep into how AI and automation
are reshaping the way we work. We go beyond the hype, sharing
hands-on examples of automating repetitive SE tasks, improving CRM
hygiene, and extracting actionable insights from every customer
call. Idir reveals how even simple automations can free up time,
boost quality, and help SEs stay ahead—without sacrificing the
human touch. We explore practical workflows, from Slack-powered AI
bots that answer sales team questions, to systems that turn call
transcripts into product gap reports and CRM updates. If you’ve
ever felt bogged down by manual follow-ups or prepping for
back-to-back meetings, this episode is packed with ideas you can
start using today. Tune in and see what’s possible when solution
engineers put automation to work. Idir on LinkedIn -
https://www.linkedin.com/in/idirouhab/ ---------- PreSales Leader
Community: https://serockstars.com/community Alle anderen Links:
https://paths.to/presales Viel Spaß & Inspiration beim Zuhören
wünschen dir Jan & Tim Kapitel: (00:00:00) Welcome, Guest
Introduction, and the Rise of AI Automation (00:02:28) Why Solution
Engineers Should Care About Automation (00:08:27) Building Internal
AI Bots: The Einstein Slack Example (00:17:59) Automating
Follow-Ups and Product Gap Tracking (00:27:24) CRM Hygiene and
Automating Sales Documentation (00:33:23) Org Lens: Automated Desk
Research for Customer Insights (00:44:52) Getting Started:
Practical Steps for Automation Adoption (00:47:17) Outro and Final
Thoughts