More Than Support: Customer Success as a Strategic PdM Ally - with Tim Hunt

Welcome to the Trend Detection podcast, brought to you by Senseye
Predictive Maintenance – which gives you visibility and insights
into all your assets, from single machines to full plants to help
you reduce downtime, increase knowledge sharing and accelerate
digital transformation across your organization.What you’ll learn
in this episode:Why customer success is more than just support—it's
about enabling long-term predictive maintenance success.How Tim’s
maintenance background gives him instant credibility and practical
impact with customers.The role of early wins and internal champions
in scaling predictive maintenance across sites.How Senseye Copilot
captures tribal knowledge and supports a retiring workforce.Common
pitfalls in PdM adoption—and how to avoid them through culture,
communication, and collaboration.You can find out more about how
Senseye Predictive Maintenance can reduce unplanned downtime and
contribute towards improved sustainability within your
manufacturing plants, by visiting:
www.siemens.com/senseye-predictive-maintenance