Jon Taffer: best-selling author, hospitality expert and host/executive producer of Bar Rescue

We were honoured to talk to Jon Taffer, best-selling author,
hospitality expert and host/executive producer of Bar Rescue on
this edition of Business Leader Insight, brought to you by
Knightstone Capital.


For nearly four decades, Jon Taffer has been at the forefront of
the business management industry offering his expertise to
hundreds of thousands of properties and Fortune 500 companies.
Jon’s latest book, Don’t Bullsh*t Yourself, a no-nonsense guide
that helps people understand and overcome the excuses holding
them back from success, became a New York Times, Los Angeles
Times and Wall Street Journal best-seller in its first week of
release.


He is also the host and executive producer of Bar Rescue. The
show spotlights Jon as he saves failing bars from looming
closure, leverages Taffer’s four decades of unprecedented
industry experience and trademarked “Reaction Management”
strategy to offer advisement on everything from menu design to
cost management.


Here's what we discussed during the interview:





What’s the feeling in Las Vegas since reopening after the
COVID-19 lockdown? (1:11)

Many leaders have pivoted their business very quickly to
adapt to the pandemic. What do you think will make these
businesses successful when we get back to normality? (5:29)

What do you think will be the consequences for businesses
that don’t adapt to the new normal? (7:24)

What tips do you have for UK hospitality businesses when they
open back up? (8:39)

You have a book about excuses and how they hold people back.
Why is this mantra so important to you? (10:20)

How do you know when the time is right to give up and move on
to a new business venture? (14:08)

You’re the host and executive producer of the very popular
show Bar Rescue. Could you share some secrets of what it takes to
create a successful bar? (17:14)






Questions from the public





Do you think this crisis has provided a way out and excuse
for many businesses that failing anyway and just had poor
leadership? (23:45)

Do you have any smart working tips to work harder without
burning out? (24:23)

Is there still a place for formal dining and will we see it
return? (25:17)

How do privately owned restaurants/bars attract customers
from big brands who have huge marketing budgets? (26:49)

What would you say is more important to the success of a
business, good product or good atmosphere and why? (32:22)

What is one fact about you that people can’t find online?
(34:01)

Some companies have slashed their marketing budgets to save
money during the pandemic. What would you say to leaders that
have decided to do this? (34:45)






Final word from Jon (36:13)






Watch the full interview on the Business Leader YouTube channel
and don't forget to rate and subscribe.





Hosted on Acast. See acast.com/privacy for more information.