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Retail o-Tones: Retail Experts on the Mic Podcast
How does Fashion win hearts & wallets with Omnichannel, Dominik? Episode #20

How does Fashion win hearts & wallets with Omnichannel, Dominik? Episode #20

Retail o-Tones: Retail Experts on the Mic vor 2 Jahren

0:00

31:29

English Episode Dominik Olejko, Head of Insights & Analytics
East Europe at H&M, talks about the importance of customer
loyalty in the fashion industry. Dominik shares his strategies
and valuable insights that you don't want to miss!

Loyalty Programs: How does the fashion industry create
successful loyalty programs and exciting omnichannel experiences?

Personalization and AI: Learn how AI is used to personalize
and optimize the customer experience.

Challenges and Successes: What challenges exist in
implementing digital solutions, and how does Fashion overcome
them?

Did you enjoy the episode or have constructive feedback? Feel
free to write to me here: Podcast@retailotones.com

️ Do you want to support me as a creator? Then follow me on
LinkedIn or here. A "thumbs up" or a rating helps me continue
being a retail reporter.

By the way, Zühlke Group, Diebold Nixdorf, and iXtenso - retail
trends are supporter of the podcast this season, making it
possible for me to offer you this live format for free.