License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

What does it take to succeed for 15 years in the ever-evolving
world of technology? With our guest, we'll talk about one of the
fastest growing companies in the world and learn how to build
effective support systems, manage change and completely redefine
pre-sales excellence. You will learn how a team of “support
engineers” can transform into a James Bond type of department that
excels in breakthrough innovation and strategic direction. What's
the secret to keeping solution engineers engaged and effective? How
do you balance demand, scale and talent development in a high
stakes environment? We'll also talk the fascinating dynamics behind
demo engineering and customer-centric strategies, and Jonathan
explains why the right organizational structure can make the
difference between success and failure in the pre-sales ecosystem.
Whether you're in the SaaS or pre-sales industry or just want to
know how high-performing teams work, this episode is packed with
stories, lessons and practical tips. Micah at LinkedIn:
https://www.linkedin.com/in/micahjoel/ Salesforce - Everybody's
Demo Org (EDO): https://edo.my.site.com › edo
https://edo.my.site.com/edo/s/ ---------- Discovery E-Mail Kurs:
https://m.serockstars.com/DojoKurs Alle anderen Links:
https://paths.to/presales Viel Spaß & Inspiration beim Zuhören
wünschen dir Jan & Tim Kapitel: (00:04:52) Q Branch: Entstehung
und Bedeutung (00:07:15) Aufbau des SE-Support-Teams (00:08:19)
Aufbau und Entwicklung des SE-Supportteams (00:10:36) Indikatoren
für den Bedarf an SE-Support (00:17:06) Vorteile des
SE-Support-Teams (00:24:24) Priorisierung und Kommunikation im
SE-Support (00:35:20) Entwicklung und Management von
Demo-Umgebungen (00:51:43) Tooling zur Effizienzsteigerung für SEs
(01:00:00) Patentierung innovativer Lösungen im SE-Support