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We Fixed It, You're Welcome Podcast
Fixing Uber's Accessibility Issues

Fixing Uber's Accessibility Issues

We Fixed It, You're Welcome vor 1 Jahr

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50:39

In this episode of "We Fixed It, You're Welcome," the hosts tackle
accessibility issues with Uber, focusing on the experiences of
passengers with disabilities. Michael Hingson, an author and
disability advocate, shares insights on Uber's shortcomings in
accommodating service animals and adhering to ADA guidelines. The
discussion covers the need for better driver training,
accountability measures, and transparent feedback systems. The
hosts and guest explore potential solutions, including embedding
accessibility into core operations, closing accountability gaps,
and improving customer feedback loops. They debate the
effectiveness of self-identification for passengers with
disabilities and emphasize the importance of treating all customers
equally. The episode concludes with a call for Uber to prioritize
community needs over profit and implement meaningful changes to
improve accessibility for all users. www.michaelhingson.com
https://wefixeditpod.com/ A quick disclaimer. We are going into
this somewhat cold and nothing we say should be construed as legal
advice, financial advice or anything that would get us in trouble.
These are our views and opinions. We're here to ask the kinds of
questions everyone's thinking. Have an engaging conversation and
maybe come to some conclusions that we feel are worth exploring. By
the end, if we fixed it, you're welcome. All trademarks, IP and
brand elements discussed are property of their respective owners.
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Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.