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David McFarland on Speed, Simplicity & Service for Small Business

David McFarland on Speed, Simplicity & Service for Small Business

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Spartan philosophy, built in the black-ops lab of
business: https://ryanhanley.com/podcast

Finding Peak podcast: https://linktr.ee/ryan_hanley

In this episode of The Ryan Hanley Show, Ryan Hanley is joined by
David McFarland, founder, and CEO of Coterie Insurance, for an
all-time conversation about insurance, insurtech and what it
takes to win the small business insurance market. 

David is one of the smartest guys in commercial insurance and
things he and his team are doing at Coterie are rapidly changing
the standard for ease of business. Don't miss this episode...

Episode Highlights:

David explains what an actuary is. (5:20)

What are some of the ways David worked within the business to
overcome what seems to be a fairly common problem with carriers?
(10:38)

David explains first-order positive, second-order negative in
Coterie. (15:15)

David discusses how Coterie manages things in general..
(16:09)

David mentions that the most valuable asset of any firm is
its people. (19:13)

David explains how Coterie gets people to believe in what
they do. (21:55)

David mentions that Coterie hires on four criteria:
integrity, intelligence, passion, and humility.
(27:37)

David explains what makes Coterie unique.
(32:17)

David says they aim to create a tech and insurance product
that will allow their distribution partners to run in ways they
couldn't before. (35:30)

David explains third-party data and how Coterie uses it.
(42:27)

David mentions that they aim to ensure the success of their
distribution partner. (49:10)

David says they're always seeking new data sources,
evaluating its influence on customers, and verifying its
accuracy. (51:58)

What does David see happening with small company insurance in
the coming years? (53:46)

Key Quotes:

“We create cross-divisional teams to accomplish certain
missions. So, if we have a particular objective or key result, we
will put together a group of people who are qualified to tackle
this thing. And that is their job and they have to work
together.” - David McFarland

“We hire on four things. Integrity, intelligence, passion,
and humility, and humility elevates all the other three. And the
one sentence way that we describe it is that we're smart,
passionate people who do the right thing, and we're not going to
brag about it.” - David McFarland

“What we want to deliver is a product, both a tech product
and insurance product that's going to enable our distribution
partners to run in ways that they just couldn't do before.” -
David McFarland

Resources Mentioned:

David McFarland LinkedIn

Coterie Insurance

Reach out to Ryan Hanley

--

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--

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g.

This show is part of the Unplugged Studios Network — the
infrastructure layer for serious creators. Learn more at
https://unpluggedstudios.fm.

Full transcript, clips, and more:
https://ryanhanley.com/podcast/david-mcfarland-on-why-speed-simplicity-service-win-small-business-insurance

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