Zach Mefferd on Becoming a Technologist and the Future of Zip Bonds

Spartan philosophy, built in the black-ops lab of
business: https://www.findingpeak.com


Finding Peak podcast: https://linktr.ee/ryan_hanley





In this episode of The Ryan Hanley Show, Zach Mefferd, co-founder
of Coverage Direct and Zip Bonds, joins the podcast for a
spirited discussion on what it means to transition from
independent insurance agent to InsurTech technologist.





Zach is an all-time thinker in the independent insurance
industry, and it is a true pleasure to have him on the show.





Episode Highlights:


Zach explains how hard it is to build technology and his
unique perspective on building the technology for Zip Bonds .
(3:58)

Zach shares how he also gets frustrated with technological
solutions. (7:24)

Zach elaborates on the program they call Zip Score, which
focuses on small contractors. (10:38)

Zach explains that the agencies that have the most success
with their product, allow them to be an extension of their
business. (15:40)

Zach shares that they intentionally hire people with
underwriting experience or those with an underwriter mindset.
(20:15) 

Zach talks about the building of the commercial side of the
business as well as focusing on the overlooked areas in surety as
their set of new features. (24:47)

Zach explains that even if customers don't know that they
need it they will eventually know somebody who will need surety.
(28:36)

Zach explains that carriers, larger agencies, and people that
have influence in this space are starting to understand the
reality of API connections. (32:16)






Key Quotes:


"People are as complicated as technology. You just have to
kind of understand how to see that, hey, it's a broken thing, and
do that in a systematic way." - Zach Mefferd

"What I really see us able to do, and I'm really glad that
it's kind of morphed into this, is we want to be the division of
surety for your agency. We're never going to compete, obviously,
with P&C." - Zach Mefferd

"I say all the time, you don't get it if you don't ask for
it. All you gotta do is ask. They don't know that you have it and
if you haven't asked for the opportunity, you're going to miss
it. Someone else is going to take it." - Zach Mefferd






Resources Mentioned:


Zach Mefferd LinkedIn

Zip Bonds

Reach out to Ryan Hanley






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