Efficiency Isn't the Answer in the Agency of the Future

Spartan philosophy, built in the black-ops lab of
business: https://www.findingpeak.com


Finding Peak podcast: https://linktr.ee/ryan_hanley





In this special episode, Ryan breaks down how in a
"Human-Optimized" Agency of the Future, efficiency isn't the
answer to exponential growth.





Efficiency may be part of the solution, but it's not the whole
solution, and a lack of understanding of this concept is where
many insurtech startups go wrong.





This is an episode you don't want to miss...





Episode Highlights:


Ryan believes that the Rouge model is proven to be
productive, efficient, and replicable by anyone with the vision
and guts to do so. (2:35)

Ryan mentions that they are currently hiring at Rouge. Some
of the positions they are looking for are aspiring chief revenue
officers and producers. (6:11)

Ryan explains that the positions available are not for
traditional people but more for people that like to build
relationships and have an open mind to a slightly different
approach. (10:25)

Ryan discusses how he got a great deal with a car dealership,
and the moment he realized that the sales agent was just trying
to sell something he had access to in his inventory.
(15:30)

Ryan shares that the Carvana experience with his car trade-in
was much better, but recalls two things he had hiccups with,
which were the verification and the lien.
(20:36)

Ryan explains that the car dealership experience he had was
one example of a complete validation of the human-optimized model
for the agency of the future. (27:08)

Ryan mentions that an important part of a human-optimized
model is the step-up process from self-service to automated, made
by an inside force of licensed professionals and outsourced VAs.
(31:48)

Ryan explains that humans are still the most important part
of the business, but if we push our customers directly to humans,
we are limiting our ability to be efficient.
(33:25)

Ryan shares that the future of the insurance industry is
still going to stand out in the future as long as the
human-optimized model is utilized. (36:24)






Key Quotes:


"If your traditional local, independent agency still dictates
the way business will be done, I don't believe that you have a
future in the industry. You can maintain it for sure, but you're
not growing." - Ryan Hanley

"I also saw a lot of people that still believe that humans
are not the answer. Humans are still an incredibly vital part of
our business, still the most important part of our business.
However, if we push all our customers directly to our humans,
always the way we want it to be done, we are limiting our ability
to be efficient." - Ryan Hanley

"This is where I think the business is going. This is where I
think our industry is going. I'm so bullish on the independent
insurance industry. I just feel like this move to a human
optimized model is the best way." - Ryan Hanley






Resources Mentioned:


Reach out to Ryan Hanley

Rogue Risk

SIAA



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OpusClip: #1 AI video clipping and editing tool:
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CaptionsApp: One app for all your social media video
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GoHighLevel: It's time to take your business workflow to the
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Perspective.co: The #1 funnel builder for lead generation:
https://link.ryanhanley.com/perspective



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