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  4. The Trouble with Tech Companies (and Their Strategies)
Cory Doctorow, author and digital rights advocate, argues that big
tech companies from Facebook to Google and beyond have evolved - or
devolved - in a disappointing way. He says that many large tech
companies begin with a good product, but that over time they
prioritize first business customers, and then ultimately
shareholders and profits over end users. That creates a decline in
service quality, and Doctorow explains why that's bad for
customers, companies, and the broader economy and society. Doctorow
wrote the new book Enshittification: Why Everything Suddenly Got
Worse and What to Do About It.

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