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Assuming the Best About Others is Hard—But Necessary

Assuming the Best About Others is Hard—But Necessary

HBR IdeaCast vor 6 Monaten

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29:15

Podcast

HBR IdeaCast

649 Episoden

From Harvard Business Review

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Are you guilty of bracing for the worst when it comes to your
clients, colleagues, and bosses? Amer Kaissi, professor at Trinity
University, explains why bringing that negative mindset to work
will quietly undermine your team, organization, and career. He
wants leaders to instead adopt a "positive intent mindset," which
means giving everyone -- even people who disappoint you or with
whom you vehemently disagree -- the benefit of the doubt. He shares
five key capabilities we can all build to improve trust and
performance without sacrificing accountability. Kaissi's book is
called The Positive Intent Mindset: Exceptional Leadership Through
Trust and Accountability.