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The In-Between Tech and Trust Podcast Podcast
Systemic Trust: How We Test, Regulate & Translate AI Compliance - EP09

Systemic Trust: How We Test, Regulate & Translate AI Compliance - EP09

The In-Between Tech and Trust Podcast vor 11 Monaten

0:00

29:17

️ With Andrea Schlüter – Head of Strategy,
Operations and Partnerships

Summary

In this episode of the in-between trust podcast, Eva
Simone Lihotzky speaks with Andrea Schlüter about the evolving
relationship between trust and technology,
with a special focus on AI systems,
certification, and governance.
They explore how trust is designed into systems, how regulation
can become a foundation for innovation, and the challenges of
aligning technical complexity with cultural context. Andrea
shares insights from her work at the TÜV AI Lab, where building
frameworks for trustworthiness in AI is more than compliance—it’s
about shaping the future of safe, transparent, and ethical
technology.

Takeaways

Trust is about consistency between claims and outcomes

AI requires verifiable trust, not just promises

Certification provides measurable trust and a market
advantage

Regulation can enable innovation by reducing fear and
ambiguity

Cultural dimensions shape how we interpret and build trust in
tech

A common language is crucial for aligning diverse
stakeholders

Europe has an opportunity to lead in trustworthy AI
frameworks

Transparency and ethics must be embedded by design

Governance is a cultural task as much as a technical one

Building trust in AI is an ongoing, collective responsibility

️ Sound Bites

"Trust is a lot about consistency."

"Trustworthiness by design is key."

"We need a common language among experts."

️ Chapters

00:00 Understanding Trust in Technology

03:09 The Role of AI in Trustworthiness

06:10 Building Trust through Certification

08:59 Navigating the AI Ecosystem

12:05 The Challenge of Trust in AI Systems

14:48 Cultural Aspects of Trust in AI

17:41 Establishing a Common Language for AI

20:44 The Importance of Diverse Perspectives

23:58 Practical Benefits of AI Taxonomy

26:41 Reflections on Trust and Innovation

Keywords

trust, technology, AI, certification, trustworthiness, TÜV, AI
Act, innovation, ethics, culture

Links

in-between trust on Instagram: @inbetween_trust

More about TÜV AI Lab: https://www.tuev-lab.ai

More about Andrea
Schlüter: https://www.linkedin.com/in/andrea-schlueter/