#214 The 5-why method - root cause analysis and problem solving

The Podcast  explains the 5 Why Method, a
problem-solving technique developed in the Toyota Production
System. By repeatedly questioning the cause of a problem
(‘Why?’), deeper causes are identified in order to achieve
sustainable improvements. The article describes the
functionality, advantages and application of the method using
examples from the construction industry, as well as its
limitations. Finally, the method is highlighted as a valuable
tool for continuous process optimisation.