#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge

Sheila Heen of the Harvard Negotiation Project — How to
Navigate Hard Conversations, the Subtle Art of Apologizing, and a
Powerful 60-Day Challenge | Brought to you by
LinkedIn Jobs recruitment platform
with 750M users, Eight Sleep’s Pod Pro
Cover sleeping solution for dynamic cooling
and heating, and Public
Goods high-quality everyday essentials.
More on all three below.


Sheila Heen is a New York
Times best-selling author, founder of Triad Consulting
Group, and a deputy director of the Harvard Negotiation
Project at Harvard Law School, where she has been a member
of the faculty for 25 years. Sheila specializes in particularly
difficult negotiations, where emotions run high and relationships
become strained. She often works with executive teams, helping
them to resolve conflict, repair professional relationships, and
make sound decisions together. In the public sector, she has
provided training for the New England Organ Bank, the Singapore
Supreme Court, the Obama White House, and theologians struggling
with disagreement over the nature of truth and God.


Sheila is co-author of the New York
Times bestsellers Difficult Conversations: How
to Discuss What Matters
Most and Thanks for the Feedback: The
Science and Art of Receiving Feedback Well (even when it’s off
base, unfair, poorly delivered, and, frankly, you’re not in the
mood). She has written for the Harvard Business
Review and the New York Times — as a guest expert
and contributor to the “Modern Love” column — and she has
appeared on NPR, Fox News, CNBC’s Power Lunch, and shows as
diverse as Oprah and The G. Gordon Liddy Show. She
has spoken at the Global Leadership Summit, the Nordic Business
Forum, the Smithsonian, Apple, Google, and Microsoft. Sheila is a
graduate of Occidental College and Harvard Law School. She is
schooled in negotiation daily by her three children.


Please enjoy!


This episode is brought to you
by Eight
Sleep! Eight
Sleep’s Pod Pro Cover is
the easiest and fastest way to sleep at the perfect
temperature. It pairs dynamic cooling and heating with
biometric tracking to offer the most advanced (and user-friendly)
solution on the market. Simply add the Pod Pro Cover to
your current mattress and start sleeping as cool as 55°F or as
hot as 110°F. It also splits your bed in half, so your partner
can choose a totally different temperature.


And now, my dear listeners—that’s you—can get $250
off the Pod Pro
Cover. Simply go
to EightSleep.com/Tim or
use code TIM. 


*


This episode is also brought to you
by Public Goods!
Public Goods is the one-stop shop for sustainable,
high-quality, everyday essentials made from clean
ingredients at an affordable price. Public
Goods searches the globe to find healthy, eco-friendly, and
innovative products and then packages them using a single,
streamlined aesthetic for your home so you can get all of your
premium essentials in one place and avoid buying from a bunch of
mismatched, single-product brands. Multiple people on my team
were already using Public Goods, and now, so am I.


Visit PublicGoods.com/Tim to
receive $20 off the products in your first Public Goods order
using code TIM, with no minimum purchase required! 


*


This episode is also brought to you
by LinkedIn
Jobs. Whether you are looking to
hire now for a critical role or thinking about needs that you may
have in the future, LinkedIn Jobs can help. LinkedIn
screens candidates for the hard and soft skills you’re looking
for and puts your job in front of candidates looking for job
opportunities that match what you have to offer.


Using LinkedIn’s active community of more than 750 million
professionals worldwide, LinkedIn
Jobs can help you find and hire the right person
faster. When your business is ready to make that
next hire, find the right person with LinkedIn Jobs. And now, you
can post a job for free. Just visit
LinkedIn.com/Tim.


*


If you enjoy the podcast, would you please
consider leaving a
short review on Apple
Podcasts/iTunes? It takes less
than 60 seconds, and it really makes a difference in helping to
convince hard-to-get guests. I also love reading
the reviews!


For show notes and past guests, please
visit tim.blog/podcast.


Sign up for Tim’s email newsletter (“5-Bullet Friday”)
at tim.blog/friday.


For transcripts of episodes, go
to tim.blog/transcripts.


Discover Tim’s
books: tim.blog/books.


Follow Tim:


Twitter: twitter.com/tferriss 


Instagram: instagram.com/timferriss


Facebook: facebook.com/timferriss 


YouTube: youtube.com/timferriss


Past guests on The Tim Ferriss
Show include Jerry Seinfeld, Hugh
Jackman, Dr. Jane Goodall, LeBron James, Kevin
Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew
McConaughey, Esther Perel, Elizabeth
Gilbert, Terry Crews, Sia, Yuval Noah
Harari, Malcolm Gladwell, Madeleine
Albright, Cheryl Strayed, Jim Collins, Mary
Karr, Maria Popova, Sam Harris, Michael
Phelps, Bob Iger, Edward Norton, Arnold
Schwarzenegger, Neil Strauss, Ken Burns, Maria
Sharapova, Marc Andreessen, Neil Gaiman, Neil de
Grasse Tyson, Jocko Willink, Daniel Ek, Kelly
Slater, Dr. Peter Attia, Seth Godin, Howard
Marks, Dr. Brené Brown, Eric Schmidt, Michael
Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan
Peterson, Vince Vaughn, Brian Koppelman, Ramit
Sethi, Dax Shepard, Tony Robbins, Jim
Dethmer, Dan Harris, Ray Dalio, Naval
Ravikant, Vitalik Buterin, Elizabeth
Lesser, Amanda Palmer, Katie Haun, Sir Richard
Branson, Chuck Palahniuk, Arianna Huffington, Reid
Hoffman, Bill Burr, Whitney Cummings, Rick
Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many
more.


See Privacy Policy at https://art19.com/privacy and California
Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.