S1E12 10L Customer Service

3H2 Humans Mastermind Symposium of Infinite Possibility February
12, 2016 S1E12   10L Customer Service LC Fight For Community
Well-Being Listener Challenge #12 Fight for community well-being.
Go for a walk around the neighborhood at various times of day, and
days of the week. Identify potential areas of improvement. For
example, high color temperature streetlights, over filled trash
cans and other small yet significant issues which effect the
community. Write to city council and local government if needed.
Take action, fight for community health, happiness and humble
perspective.  Be heard, offer a solution to a
hindrance which is noticed.   10L Customer Service
 Communicate Through Email  One Touch Communication When
Possible  Answer Each Question Asked  Express Empathy and
Compassion Toward Customer Needs  Include Customer in The
Process  Be Professional. Remove Pish Posh Words, Assumptions
and Emotions Explore Definitions and Duties of Morals, Ethics and
Legality Minimize Chit Chat and Fluff  Organize Information
 Escalate An Issue Before Emotions Rise   Five Podcasts –
Mixed  Heart Wisdom – Jack Kornfield  Good Job Brain! –
Karen, Dana, Chris, Colin  Fearless and Healthy – Ian Ryan
Cord Cutters – Elias, Luke  You Are Not So Smart – David
McRaney   Five Books - Unique Thought Seeds  Quantum
Doctor – Amit Goswami  Science Set Free – Rupert Sheldrake
 Saving Bernice – Jody Raphael  Kokology – Nagao and
Saito  Essential Scratch and Sniff Guide to Becoming a Wine
Expert – Richard Betts