S2E7 RB 10L Customer Service

December 1, 2016 S2E7 RB 10L Customer Service (Re-broadcast of
S1E12) *3H2 Humans Grand Opening Celebration!*December 10,
2016*Aunties Bookstore*6pm*Join the Fun* Fight for Community
Well-Being Listener Challenge #21 Fight for community well-being.
Go for a walk around the neighborhood at various times of day, and
days of the week. Identify potential areas of improvement. For
example, high color temperature streetlights, over filled trash
cans and other small yet significant issues which effect the
community. Write to city council and local government if needed.
Take action, fight for community health, happiness and a humble
perspective.  Be heard, offer a solution to a
hindrance which is noticed.  Allow many to join as one!
  10L Customer Service Communicate Through Email One Touch
Communication When Possible Answer Each Question Asked Express
Empathy and Compassion Toward Customer Needs Include Customer in
The Process Be Professional. Remove Pish Posh Words, Assumptions
and Emotions Explore Definitions and Duties of Morals, Ethics and
Legality Minimize Chit Chat and Fluff Organize Information Escalate
an Issue Before Emotions Rise   Five Podcasts – Mixed Heart
Wisdom – Jack Kornfield Good Job Brain! – Karen, Dana, Chris, Colin
Fearless and Healthy – Ian Ryan Cord Cutters – Elias, Luke You Are
Not So Smart – David McRaney   Five Books The Quantum Doctor –
Amit Goswami Science Set Free – Rupert Sheldrake Saving Bernice –
Jody Raphael Kokology – Isamu Saito, Tadahiko Nagao The Essential
Scratch and Sniff Guide to Becoming a Wine Expert – Richard K.
Betts