How One CEO Creates Joy at Work

Richard Sheridan, CEO of Menlo Innovations, says it took him years
to learn what really mattered at work and how to create that kind
of workplace culture. As a company leader today, he works hard to
make sure both his job — and the jobs of his employees — are
joyful. That doesn't mean they are happy 100% of the time, he
argues, but that they feel fulfilled by always putting the customer
first. Sheridan is the author of "Chief Joy Officer: How Great
Leaders Elevate Human Energy and Eliminate Fear."