Improving Civility in the Workplace

Krista Tippett, host of "On Being," believes we are in the middle
of a big shift in the workplace. For a long time, she says, we were
taught to keep all of our personal opinions and problems out of the
office — even if that wasn't the reality. Now, as worker
expectations change and people bring more of their authentic selves
to work, Tippett says managers need to discover how to allow more
honesty and emotions and humanity in the workplace, while still
delivering in a high-performing environment.