Creating Psychological Safety in the Workplace

Amy Edmondson, professor at Harvard Business School, first
identified the concept of psychological safety in work teams in
1999. Since then, she has observed how companies with a trusting
workplace perform better. Psychological safety isn't about being
nice, she says. It’s about giving candid feedback, openly admitting
mistakes, and learning from each other. And she argues that kind of
organizational culture is increasingly important in the modern
economy. Edmondson is the author of the new book "The Fearless
Organization: Creating Psychological Safety in the Workplace for
Learning, Innovation, and Growth.”