Global Workers Are Ready for Retraining

Joseph Fuller, professor at Harvard Business School, says that the
story we hear about workers being afraid for the future of their
jobs might not be right. In surveying 11,000 people in lower-income
and middle-skills jobs and 6,500 managers across 11 countries,
Fuller discovered that, contrary to what bosses believe, many
employees are excited about new technologies and willing to be
trained in new skills. But they don't always know what they need to
learn or how to access and pay for it. Organizations can do a
better job of identifying the skills gaps they have or will soon
face and using their existing workforces to fill them. Fuller's
project is a joint venture between the HBS Project on Managing the
Future of Work and the Boston Consulting Group’s Henderson
Institute. He's a co-author of the HBR article “Your Workforce is
More Adaptable Than You Think."