How to Fix Your Hiring Process

Peter Cappelli, professor at the University of Pennsylvania's
Wharton School of Business and director of its Center for Human
Resources, says managers at companies large and small are doing
hiring all wrong. A confluence of changes, from the onslaught of
online tools to a rise in recruitment outsourcing, have promised
more efficiency but actually made us less effective at finding the
best candidates. Cappelli says there are better, simpler ways to
measure whether someone will be a good employee and advises
companies to focus more on internal talent. He's the author of the
HBR article "Your Approach to Hiring is All Wrong."