Creating More Resilient Supply Chains

Willy Shih, professor at Harvard Business School, says that the
complex, global, and just-in-time manufacturing processes we've
developed in recent decades are highly susceptible to breakdowns,
especially during a global pandemic. He explains why the shortages
we’ve seen in 2020 - in goods from toilet paper to appliances - are
indicative of a bigger problem and talks through ways can
businesses protect themselves and consumers in the future. Shih is
the author of the HBR article "Global Supply Chains in a
Post-Pandemic World."