Stop Neglecting Low-Wage Workers

Many people blame the shortage of low-wage workers on the enduring
impact of the pandemic. But management professor Joseph Fuller and
senior researcher Manjari Raman of Harvard Business School say that
the real reason has been long in the making. Their studies show
that companies view low-wage workers as people who will be in the
job only for a short time. Instead, the researchers find that these
employees are loyal and want development and a clear path to career
advancement. The researchers share practical suggestions for how
leaders and managers can do better in hiring, development, and
mentoring. Fuller and Raman wrote the HBR article "The High Cost of
Neglecting Low-Wage Workers."