How Generative AI Changes Organizational Culture

Read just about any business history and you realize just how much
a firm’s success depends on its culture. Without the right culture,
you can't have successful innovation. You can't compete
successfully. You can't thrive over the long term. So, if you want
to lead your organization into a future that features generative
artificial intelligence, you need to build the right culture for
it. In this episode, How Generative AI Changes Organizational
Culture, HBR editor Amy Bernstein speaks to two experts, Nitin
Mittal and Tsedal Neeley, about how to adopt generative AI
effectively and ethically within your organization. Mittal leads
Deloitte’s global AI business and cowrote the book All-in On AI:
How Smart Companies Win Big with Artificial Intelligence. Neeley is
a professor at Harvard Business School and wrote the HBR article “8
Questions About Using AI Responsibly, Answered.” They discuss the
risks, challenges, and emerging best practices of adapting
organizational culture to generative AI. How Generative AI Changes
Everything is a special series from HBR IdeaCast. Each week,
HBR editor in chief Adi Ignatius and HBR editor Amy Bernstein host
conversations with experts and business leaders about the impact of
generative AI on productivity, creativity and innovation,
organizational culture, and strategy. The episodes publish in the
IdeaCast feed each Thursday in May, after the regular Tuesday
episode. And for more on ethics in the age of AI, check out HBR’s
Big Idea on implementing the new technology responsibly.