Getting Feedback Right on Diverse Teams

We know that teams mixing people of different generations, genders,
and cultures yield better outcomes, and that frank, constructive
feedback is key to improving individual, group, and organizational
performance. But these two attributes -- diversity and candor --
often clash, says Erin Meyer, a professor at INSEAD. She's studied
the challenges that arise when teammates with different backgrounds
try to give one another advice and offers recommendations for
overcoming them, including establishing norms around regular
feedback and ensuring that it is asked for, designed to assist, and
actionable. She’s the author of the HBR article “When Diversity
Meets Feedback.”