Dysfunctional Leadership Teams — and How to Fix Them

CEOs get a ton of credit or blame for a company’s performance. But
the entire leadership team is vital to success, and any dysfunction
is often overlooked. Sometimes the CEOs leading them don’t even see
that they’re not working. Thomas Keil, management professor at the
University of Zurich, and Marianna Zangrillo, a partner at The Next
Advisors, have interviewed more than 100 CEOs and senior
executives. Their research identifies three main types of failing
leadership teams: shark tanks, petting zoos,
and mediocracies. And they identify the pitfalls of each
pattern and how to turn those teams around. Keil and Zangrillo
wrote the HBR article "Why Leadership Teams Fail."