The AI Skills You Should Be Building Now

Generative artificial intelligence is here to stay, and that means
employees and managers need to think even more carefully about how
to make the most effective use of it. Accenture's H. James Wilson,
global managing director of technology research and thought
leadership, and Paul R. Daugherty, chief technology and innovation
officer, argue that we all need to build what they call "fusion
skills." They include intelligent interrogation (using
research-backed prompting techniques to deliver better results),
judgment integration (ensuring there is a human in the loop when
necessary), and reciprocal apprenticing (training ChatGPT, Claude,
Co-pilot or proprietary tools to improve while we get better at
working with them). They offer advice on how to hone all three.
Together, they wrote the HBR book Human + Machine: Reimagining
Work in the Age of AI, now available in a New and Expanded Edition
as well as the HBR article “Embracing Gen AI At Work.”