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EP50 – The Value of Getting Customer Feedback

EP50 – The Value of Getting Customer Feedback

Divi Chat vor 8 Jahren

0:00

59:34

Customer feedback is crucial for any business to evolve and
improve. Today we discuss how feedback — all feedback, not just
positive but also negative or critical feedback — can help you
tweak areas of your business by using the knowledge you gain from
it to your advantage. Feedback can come in the form of client
discussions, testimonials, facebook reviews and similar. We share
what forms we have used and what we gained from them, as well as
how we deal with negative feedback.
Hosts Present:

David Blackmon – Aspen Grove Studios / FB / @aspengrovellc

Cory Jenkins – Aspen Grove Studios / FB / @aspengrovellc

Tim Strifler – Divi Life / FB / @timstrifler

Sarah Oates – Endure Web Studios / FB / @endureweb

Resources Mentioned:

Testify

SurveyMonkey

https://youtu.be/8vDJC51fuwY