069: Clients with High Expectations

Play Episode 69 Here A common challenge for SE Practitioners
is accommodating clients who have high expectations for the success
(or failure) of this work. Too often immediate demands from
either the client or practitioner curtails curiosity, participation
and permission to engage with a process that necessarily takes time
to develop and unfold. In this episode I look at some of the
considerations we can hold while accommodating high expectations in
our office. Note: Unfortunately the recoding of this episode
included a background buzz that I'm unable to eliminate. This will
probably make listening through earbuds or headphones unpleasant.
My apologies for that. I'm still learning. I appreciate your
patience. - Twig