#364 – Chris Voss: FBI Hostage Negotiator

Chris Voss is a former FBI hostage and crisis negotiator and author
of Never Split the Difference: Negotiating As If Your Life Depended
On It. Please support this podcast by checking out our sponsors: -
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Instagram: https://instagram.com/thefbinegotiator Chris's Twitter:
https://twitter.com/fbinegotiator Chris's Website:
https://blackswanltd.com Chris's Masterclass:
https://masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation
Never Split the Difference (book): https://amzn.to/3J5scNC PODCAST
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https://medium.com/@lexfridman OUTLINE: Here's the timestamps for
the episode. On some podcast players you should be able to click
the timestamp to jump to that time. (00:00) - Introduction (06:31)
- Negotiation (12:21) - Reason vs Emotion (27:17) - How to listen
(36:06) - Negotiation with terrorists (38:14) - Brittney Griner
(39:53) - Putin and Zelenskyy (47:13) - Donald Trump (54:23) - When
to walk away (58:37) - Israel and Palestine (1:06:16) - Al-Qaeda
(1:11:46) - Three voices of negotiation (1:20:11) - Strategic
umbrage (1:23:18) - Mirroring (1:26:29) - Labeling (1:33:55) -
Exhaustion (1:36:09) - The word "fair" (1:39:06) - Closing the deal
(1:41:03) - Manipulation and lying (1:42:58) - Conversation vs
Negotiation (1:54:17) - The 7-38-55 Rule (1:58:16) - Chatbots
(2:07:39) - War (2:09:10) - Advice for young people