Episode 18 - Own YOUR Crap for Auto Repair Shop Owners

If you got our messages, emails, or texts, you're going to notice
that the word of the week is “Crap.” That is actually not the
word I wanted to use. I wanted to use the word “$hit.” Brenda and
Shannon both nixed the word. So, they said I can use the word
“crap” or” poop.” And I said, fine! I’ll use “crap.” The reason I
said “$hit,” is to get your attention. What I want to talk to you
about is Own Your $hit. And as a coach, that's one of the things
that I do is help business owners own their $hit. Do you struggle
with owning your crap?  Listen along for tips that can
help.