Episode 66 - Emotions are Indicators for Auto Repair Shop Owners

I am going to talk about emotions, plain and simple. We all have
them. Although some of us have a hard time realizing it. I was
brought up in a household where guys didn't have emotions. I was
supposed to be the strong, silent type without showing emotions.
So, what I want to talk to you about is the good, bad, and the
ugly. Listen along as I go through emotions and how I look at
them.