Episode 77 - Why Sometimes Words Hurt When Communicating for Auto Repair Shop Owners

When it comes to communicating, sometimes we get hurt or someone
else gets hurt. I want to talk about that today. How many times
have you been hurt by what someone has said? Let’s talk about
what usually causes that. Press play as I will give you 3 things
that will help you to communicate more effectively and avoid
hurting someone or getting hurt.