Dealing with Conflict Avoiders and Seekers

Amy Gallo, HBR contributing editor, discusses a useful tactic to
more effectively deal with conflict in the workplace: understanding
whether you generally seek or avoid conflict. Each personality
style influences how you approach a particular conflict, as well as
how your counterpart does. Gallo talks about how to escape the
common pitfalls of conflict seekers and conflict avoiders, so that
you can improve your work and your relationships. She’s the author
of the “HBR Guide to Dealing with Conflict.”