S3E09 (DE) – Breidenbacher Hof, high-end luxury hotels and the aftermaths of Covid-19 with Cyrus Heydarian

Kicking off the year in style, we met Cyrus Heydarian, Operator
& Managing Director of the Breidenbacher Hof in Düsseldorf.
Having been in the business facing two crisis, he elaborated how
the employee is the most valuable resource and how important
communication is with all the uncertainty the pandemic has caused.
He talked about the challenges and chances that arise from Covid-19
for the hotel business, how topics such as employee shortage,
salary and price structures will affect the industry in the near
future and how the Breidenbacher Hof managed to increase its rates
during the pandemic. Cyrus also told us about his experiences with
J-LO, the Rolling Stones and one of his close friends, Udo
Lindenberg. Enjoy the show!