Jeremy McCarthy - Mandarin Oriental Hotel Group | The core of wellness, positive psychology and tech in the spa-industry

Here’s one very inspiring SMACK podcast episode. Pat had the chance
to chat with Jeremy McCarthy, Group Director of Spa & Wellness
at Mandarin Oriental Hotel Group and they cruised through a bunch
of topics, that will make you feel well - from innovation in Spas
to #positivepsychology and general life advice. What does a day at
work of someone look like, who is responsible for all the good
stuff? Jeremy McCarthy oversees the strategy and marketing of
wellness-, spa-, and fitness offers, as well as kids’ clubs, water
sports, and activities of the 36 hotels and resorts of the Mandarin
Oriental Hotel Group. He is also majorly involved in the design and
development of new projects worldwide. Jeremy and Patrizia had a
chat about the difference between wellness and well-being, and
discussed what positive psychology has in common with spa- and
wellness institutions. They explored how the past couple of years
and technology have changed the spa industry and what is the best
way to guide guests through today’s wellness experiences, while
slaloming between the necessary digital connection and its greatly
desired absence. Jeremy and Patrizia also got to the root of what
differentiates Mandarin Oriental from other luxury brands, as well
as Jeremy’s personal path through the world of well-being. Don’t
miss his advice on lifelong learning, the up-and-coming spa
destinations, and last but not least how to propose perfectly to
your significant other. Enjoy the show!