Appetite for risk & customer experience level

Jason Fry, who has already sold an IT company in the UK and has
been successful in the UK market since 2019 with his start-up
adnitor, reports on the managed security aspects that are
important to him.


Jason says, among other things, "we understand that the
traditional way of supporting and managing IT needs to change".
What does he mean by that?


And what are the most important security services for him and
what makes them successful?


What is the "customer experience level" that is important to him
as a supplement to the technical SLA?


I hope you enjoy this interview with Jason Fry and that you gain
some exciting impressions.