Erfahrungsgeschichten durch Story Telling - eine multifunktionale Wissensmanagement-Methode

The article introduces into the method of "Story Telling" that will
be embedded in a holistic knowledge management model. A project of
the authors, where Story Telling is applied will be described.
Story Telling is a method for the construction of stories about
one's experiences within an organizational setting. It is applied
for filtering out and documenting the background of significant
events and the implicit knowledge of the participants. Story
Telling is considered as sustainable and effective when being used
for starting organizational changes within knowledge management and
for fostering the development towards learning organizations.
Besides a detailed description of the method and its connections to
the Munich Knowledge Management model the article describes the
planned application of Story Telling within a cooperation between
three institutes of the LMU Munich and industry about knowledge
management in further education.