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Banking on Innovation
The show features leaders driving customer-centric innovation in banking, sharing their stories and exploring what it takes to deliver personalized experiences that support consumers’ financial wellness.
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Welcome to Personetics’ Banking on Innovation podcast, where
banking leaders driving customer-centric Innovation to share their
stories and reveal their insights on how financial data-driven
personalization impacts business results and banking customers’
financial wellbeing. Hosted by Jody Bhagat, President of Americas
at Personetics, the biweekly podcast helps executives in banks,
fintechs and banking providers consider how to lead customer-driven
Innovation in their own organizations. Guests on the show include
CEOs, Chief Digital Officers and Retail Banking Heads from the
country’s leading regional, big banks and credit unions, so you can
learn from those on the cutting edge. In each episode, guests share
key learnings from their personal journey to success before
exploring what it takes to execute on customer-driven innovation
and provide consumers with personalized experiences that supports
their financial wellness. Topics include the evolution of customer
expectations, how mid-sized banks can compete on customer
innovation, how to use data to improve the impact on member
experiences, how to embed customer personalization in a digital
environment and more. Each episode ends with the guest’s answer to
the same question: what will customers expect in the next
three-to-five years, for which the industry is not well prepared?
Banking on Innovation is brought to you by Personetics, the leading
global provider of financial data-driven personalization and
customer engagement solutions for the financial services industry.
Personetics serves over 100 banks and financial institutions across
32 global markets, helping 135 million bank customers worldwide
manage their money more efficiently and increase their financial
wellbeing Tune in to learn and be inspired.
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