Service Design 2012 Presentations
Presentations from the Service Design 2012 conference
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11 Minuten
We have often turned to overseas case studies and examples, forgetting to learn from what we have here. The Service Design Network in Melbourne is collecting tangible demonstration of knowledge, expertise and experience from local experts and practit...
13 Minuten
I have always believed that we are born with nothing but creativity in our blood. It’s unfortunate that most humans have this pure gift squeezed out of them as they progress through the journey that is life. I’ve been exploring techniques to help eve...
41 Minuten
Our presentation tells the story of a blended design team comprising a National Australia Bank (NAB) internal design team, product team, architects and more, working with an external consultancy, Deloitte; brought together to evaluate the customer ex...
11.06.2012
19 Minuten
My three Associates at Pure and Applied are each poets working now on Service Design and User Experience. Fiona Wright – poetry editor at Giramondo and on Heat magazine… And poet too. Miriam Chatt – installation artist and poet. Andy Quan – poet (and...
53 Minuten
In this presentation, Mel Edwards and Justin Barrie from DMA use examples of public sector service design to highlight how Service Designers are making a difference at the different levels and scales of complex organisational change processes - somet...
Über diesen Podcast
Presentations from the Service Design 2012 conference, held in
Melbourne, Australia, May 2012. Service Design 2012 was a single
day, single track conference, all about designing services for
people and organisations. It was held on May 4 2012, in Melbourne,
Australia.
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