Onboarding and Enablement: Insights, Challenges, and Best Practices | Mafalda Johannsen - Wonderway

Summary


In this conversation with Marfalda Johansson, the Chief
Commercial Officer of Wanderway, the focus is on the significance
of effective onboarding and training for new employees. Marfalda
emphasizes that good onboarding is crucial not only for the
success of the employee but also for the growth of the company.
She discusses the challenges associated with onboarding and
underscores the need for hands-on training tailored to the
individual needs and skills of employees. She also highlights the
importance of continuous and external training to bring in new
insights and perspectives. In conclusion, she emphasizes the
importance of repetition and understanding in training to be
truly effective. In this discussion with Mafalda Johannsen, the
effective use of workshops and training to further educate sales
personnel is explored. Mafalda recommends that not all employees
need to see the entire content of a workshop, but relevant
information should be shared with the team. She also stresses the
importance of discussions and feedback to deepen what has been
learned. Mafalda also talks about her podcasts, where she
discusses personas and misunderstandings in the sales process.
She also offers a masterclass focusing on communication with
technical individuals. Finally, the importance of investing in
one's own education is emphasized.





Takeaways


1. Effective onboarding is crucial for the success of new
employees and the growth of the company.


2. Practical training tailored to the individual needs and skills
of employees is particularly effective.


3. Continuous training and external workshops provide new
insights and perspectives.


4. Repetition and understanding are crucial for effective
training. Not all employees need to see the entire content of a
workshop, but relevant information should be shared within the
team.


5. Discussions and feedback are essential to deepen the learning
experience.


6. Podcasts can be a valuable learning resource to stay informed
on relevant topics and receive tips from experts.


7. Investments in training and education are crucial for personal
success and should not be neglected.





Chapters


00:00 Introduction of Marfalda Johansson


03:06 The Importance of Good Onboarding


06:03 Challenges of Onboarding


08:13 Effective Onboarding


11:30 Challenges of Manager Training


14:01 Importance of Hands-on Training


17:02 Individualized Training for Different Skillsets


20:24 Necessity of Continuous Training


22:36 Benefits of External Training


26:08 Importance of Tailored Training


29:22 Significance of Repetition in Training


30:09 Importance of Understanding in Training


30:39 Effective Use of Workshops and Training


34:04 Podcasts as a Learning Resource


36:44 Mafalda Johannsen's Podcasts


37:12 Mafalda Johannsen's Masterclass


40:02 Investment in Training and Education


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