EducationNewscast 113 with Chris Dwyer from SAP on Learning Experiences that Stick

Chris, who is based in Sydney, heads Learning Advisory at SAP. His
mission is to ensure that SAP cloud customers are able to
effectively use learning and approaches to learning as a driver for
user adoption and long-term, sustainable business success. We
reflect on this new Learning Advisory offering from the customer
success organization – a model that can provide benefit for any
company. In the podcast Chris and Thomas discuss the role of
learning experience and share tips on how to improve it – like
making it available on-demand, supporting regular, informal and
user generated learning. Chris compares customers’ relationship
with SAP with a wedding (the project), which is followed by the
marriage, which needs the same priority for long-lasting success.
For Chris every day is a school day and he learns a lot from his
team. Find out more in the podcast.